What is Gala Pal?
To put it simply, Gala Pal is an app to help you plan the perfect wedding, party, or event.
What are some of Gala Pal’s features?
Gala Pal has a lot of event planning features. You can:
…and much, much more!
How do I sign up for an account?
Click the Sign Up link at the top of the page. Enter your name and email address, then create a password. Once you’ve done that, you’ll get an email to confirm your account. That’s it!
How much does Gala Pal cost?
Our Basic Plan is free. With this plan, you can help others plan their events and you can store unlimited contacts.Our Premium Plan is $9.99/month. You will have access to all of Gala Pal’s event planning features with this plan. Click here to learn more about plan pricing.
How many events can I plan using Gala Pal?
With a Premium Plan ($9.99/month), you can plan as many events as you want!
What are the terms of the 15-day free trial?
All new accounts come with a 15-day free trial. This is our way of letting you explore all of Gala Pal’s features with no risk to you. Afterwards, a $9.99 credit card payment is required to maintain access to event planning features. If you choose not to register for a Premium Plan, your account will be downgraded to a Basic Plan. And if you aren’t pleased with all that our app can do, you can cancel your account at any time.
How many different plans does Gala Pal have?
Gala Pal has two different plans that you can choose from: a Basic Plan and a Premium Plan. The Basic Plan is free and allows you to help others plan their events and store unlimited contacts.Our Premium Plan is $9.99/month. Our Premium Plan gives you full access to all of Gala Pal’s event planning features.
How do I change my current plan from ‘Basic’ to ‘Premium’ or vice versa?
Head over to your account profile and navigate to ‘Plans & Payments’, then pick the plan that you want to change. If you are upgrading to a Premium Plan, you will need to enter your credit card details under ‘Payment Information’. Then, click ‘Save changes’ to change your plan.
What methods of payment do you accept?
We accept almost any kind of credit or debit card. This includes Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
How do I change the credit card that’s on my account?
Go to your account profile and navigate to ‘Plans & Payments’. Enter in your new credit card details under ‘Payment information’. Lastly, click ‘Save changes’ to change your credit card.
How do I cancel my account?
Go to your account profile and navigate to ‘Edit Profile’. Click ‘Cancel Account’ and then confirm that you want to cancel your account in the pop-up window. If you have an issue with our software, service, or have any questions, please contact us at email@example.com.
I accidentally cancelled my account! Can I get it back?
Yes, you can get your account back. Send a help request to firstname.lastname@example.org
What is the Contacts feature?
The Contacts feature is an online address book. You can also assign your contacts into one or more groups (e.g., immediate family, work friends). This will help you to organize your guests when you ‘pull over’ your contacts as guests for your event using the List Builder feature.
What is the cost to access the Contacts feature?
There is no cost to access the Contacts feature. This feature is automatically included with any Gala Pal account at no cost to you.
Can I import and export contacts?
Yes, you can import and export contacts. You can import the contact information of your friends and family directly into Gala Pal’s Contacts feature from Facebook or from Gmail. You can also import .xls, .xlsx, or .csv files. You can export the contact information as a .xls or .csv file, as well.
What are Gala Pal’s Event Planning features?
Gala Pal has a ton of event planning features. You can:
…and much, much more!
How do I create a new event?
After you login and access the Dashboard, click on ‘Add New Event’. Within the pop-up window, enter the following required event details: event name, budget, start date/time, and the type of event, then click ‘Add New’. You can always change these event details later within the ‘Edit Event’ feature.
What is the To-Do List feature?
The To-Do List feature is a way for you to keep track of your to-do list. With this feature, you can schedule all of your event-related tasks in one location and view at-a-glance reminders to stay on track with upcoming deadlines. This way you’re always ahead of the game by monitoring the Overdue, Upcoming, and Completed to-do items.
What is the Budget feature?
The Budget Feature is a way for you to keep track of your event budget. With this feature, you can set your overall budget amount, create budget categories and budget items, monitor your spending in relation to your overall budget, and much more.
What is the Vendors feature?
The Vendors features is an online address book for your vendors. This feature is a way for you to keep track of all of your vendors’ contact information like the company name, main contact within the company, phone, and email address.
What is the Email Invites feature?
The Email Invites feature is a way for you to email your event invitations to your guests. You can select which of your guests should receive an emailed invitation and you can edit the content of the invitation. Your guests will be able to RSVP electronically upon receiving the emailed invitation.
What is the Guest List feature?
The Guest List feature lets you build your guest list, see your guests’ RSVPs, edit how many +1’s each guest has, and estimate how many invitations you will need based on your current guest count. With this feature, you can also sort your guests by their RSVP status (Coming, Not Coming, or Not Responded) and you can search for individual guests by their name or by their RSVP code.
Through the Guest List feature, your guests are assigned a unique 6-character RSVP token. Your guests can then RSVP electronically using the Find My RSVP feature.
What is the RSVP feature?
The RSVP feature lets you see who’s coming, who can’t make it, and who hasn’t gotten around to RSVPing. You can create RSVP categories and add RSVP items within those categories that you want your guests to select. For example, an RSVP category might be ‘meal options’ and your RSVP items might be ‘Chicken, Steak, Fish, or Vegetarian’. Your guests can RSVP electronically using the Find My RSVP feature.
One of the best parts of this feature is that you can assign dollar amounts internally to each RSVP item. This allows you to see how much these items will cost you based on the RSVPs you receive. For example, if four of your guests RSVP for a chicken plate, and you assign $15 per chicken plate, this will cost you $60. All of this will be done automatically for you with this feature.
What is the Message Guests feature?
The Message Guests feature enables you to send email messages to your guests directly through the Gala Pal app. You can select to email messages to guests based on their RSVP status (for example, send an event reminder email to guests who have RSVP’d ‘Coming’), or you can select to email messages to individual guests.
What is the Gala Pals feature?
The Gala Pals feature lets you recruit family and friends (for no additional cost) to help you with the planning process. You can add as many Gala Pals as you want to each of your events, just be sure that you trust them enough to carry out their Gala Pal duties. Don’t worry; you can always remove a Gala Pal’s access if you need to.
What is the Gifts feature?
The Gifts feature helps you to keep track of the gifts that you’ve received, the name(s) of the gift giver, and whether or not you’ve sent a thank you card.
What is the Shared Events feature?
The Shared Events feature is where you can view all of the events that you are helping to plan as a ‘Gala Pal,’ meaning the event is owned by someone other than yourself. By accessing the Shared Events panel, you can select to view each specific shared event.
How do I upgrade my plan?
Go to your account profile and navigate to ‘Plans & Payments’. Select the Premium Plan and enter your credit card details under ‘Payment information’. Lastly, click ‘Save changes’ to upgrade your plan.
What type of payment methods do you accept?
We accept almost any kind of credit or debit card including Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
How do I update my billing information or credit card details?
Go to your account profile and navigate to ‘Plans & Payments’. Enter your new credit card details under ‘Payment information’. Lastly, click ‘Save changes’ to change your billing information.
Can I get invoices for my payments?
Yes, of course! Invoices are sent on a monthly basis with every successful payment, via email to the account holder’s email address.
How does the recurring billing work?
We automatically charge your credit card at the beginning of each billing cycle, meaning your successful payment gives you a full month of access to all of the Premium features. You can downgrade your plan at any time. However, refunds will not be given once the payment has been processed. Once your billing cycle is complete, you will not be billed again.
How secure is my payment?
All of your payments are securely processed over HTTPS by a third party credit card processor. All payment details are sent over SSL. Your card information never touches our servers.
How do I apply my promo code?
If you have a promo code, go to your account profile and navigate to ‘Plans & Payments’. Enter the code in the Enter Promo Code field, then click ‘Apply’ and then ‘Save changes’. Promo codes must be applied before your 15-day free trial expires.
How do I apply my discount code?
If you have a discount code, go to your account profile and navigate to ‘Plans & Payments’. Enter the code in the Enter Discount Code field, then click ‘Apply’ and then ‘Save changes’. The discount will be applied to your next payment.